TERMS and CONDITIONS

Effective Date: September 20, 2025

1. Company Information  

These Terms and Conditions govern the contractual relationship between SAFEWAY General Contracting and Oil Field Services and its clients for construction, maintenance, and engineering services in the United Arab Emirates.

2. Services Provided  

Primary Services:

  • Engineering machinery foundation and installation

  • Warehouse construction and fit-out

  • Civil and electrical maintenance

  • Interior design and aluminum/glass works

  • Equipment erection services

Service Areas:

  • Abu Dhabi Emirate and surrounding areas

  • Musaffah Industrial Area (primary location)

3. Project Terms  

Quotations and Estimates:

  • Quotes valid for 30 days unless specified otherwise

  • Site visits required for accurate pricing

  • Final pricing subject to site conditions and scope changes

Project Execution:

  • Work commences upon signed contract and deposit

  • Client responsible for site access and utilities

  • SAFEWAY handles permits and regulatory approvals

  • Progress payments as agreed in individual contracts

4. Payment Terms  

Standard Terms:

  • 30% deposit upon contract signing

  • Progress payments during construction phases

  • Final payment upon project completion and handover

  • Extended payment terms available for established clients

Late Payments:

  • Interest charges apply after 30 days overdue

  • Work suspension rights for non-payment

  • Legal action for collection when necessary

5. Warranties and Guarantees  

Construction Warranty:

  • 12-month workmanship guarantee on all construction

  • Materials covered by manufacturer warranties

  • Emergency maintenance available 24/7

Exclusions:

  • Normal wear and tear

  • Damage from misuse or natural disasters

  • Modifications by third parties

6. Liability and Insurance  

  • Professional indemnity insurance maintained

  • Public liability coverage for all projects

  • Client insurance requirements specified per project

  • Force majeure exclusions apply

7. Intellectual Property  

  • Project designs remain SAFEWAY property unless transferred

  • Client specifications and trade secrets protected

  • Use of client logos requires written permission

8. Dispute Resolution  

UAE Law Governs:

  • All contracts subject to UAE law

  • Abu Dhabi courts have jurisdiction

  • Mediation preferred before litigation

  • Arabic language prevails in legal matters

9. Safety and Compliance  

  • UAE safety regulations strictly followed

  • TAQA electrical compliance maintained

  • Municipal building codes observed

  • Environmental regulations respected

10. Contract Modifications  

  • Changes require written agreement

  • Scope modifications affect pricing and timeline

  • Verbal instructions confirmed in writing

  • Emergency variations processed immediately

11. Termination  

Termination Rights:

  • Either party with 30 days written notice

  • Immediate termination for breach of contract

  • Payment due for completed work

  • Materials and equipment ownership clarified

12. Confidentiality  

  • Client business information protected

  • Trade secrets and proprietary methods secured

  • Non-disclosure agreements when required

  • Employee confidentiality training maintained

13. Contact Information  

For contract-related matters:
SAFEWAY General Contracting
M 11, Musaffah, Abu Dhabi, UAE
Email: info@safewaygm.com
Phone: +971 2 551 0090

These terms are governed by UAE Federal Laws and Abu Dhabi local regulations. Regular updates ensure compliance with changing regulations and industry standards.

Last Updated: September 20, 2025
Review Date: September 20, 2026